Joint Agency Coordination Centre
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The Joint Agency Coordination Centre (JACC) is an Australian government agency which was established on 30 March 2014 to coordinate search and recovery operations for
Malaysia Airlines Flight 370 Malaysia Airlines Flight 370 (MH370/MAS370) was an international passenger flight operated by Malaysia Airlines that disappeared on 8 March 2014 while flying from Kuala Lumpur International Airport in Malaysia to its planned destination ...
, which disappeared on 8 March 2014 and was soon thereafter determined to have ended in the Southern Indian Ocean, within Australia's concurrent aeronautical and maritime search and rescue regions. The JACC is an agency within Australia's
Department of Infrastructure and Regional Development The Department of Infrastructure and Regional Development was an Australian Government department that existed between September 2013 and December 2017. Matters dealt with by the department included: infrastructure planning and coordination; tra ...
, headed by Judith Zielke. It does not perform any search, recovery, or investigation activities, but coordinates the search effort and serves as a primary point of contact for information about the search for media and families of Flight 370 passengers.


Background

On 8 March 2014,
Malaysia Airlines Flight 370 Malaysia Airlines Flight 370 (MH370/MAS370) was an international passenger flight operated by Malaysia Airlines that disappeared on 8 March 2014 while flying from Kuala Lumpur International Airport in Malaysia to its planned destination ...
disappeared en route from
Kuala Lumpur , anthem = '' Maju dan Sejahtera'' , image_map = , map_caption = , pushpin_map = Malaysia#Southeast Asia#Asia , pushpin_map_caption = , coordinates = , su ...
,
Malaysia Malaysia ( ; ) is a country in Southeast Asia. The federation, federal constitutional monarchy consists of States and federal territories of Malaysia, thirteen states and three federal territories, separated by the South China Sea into two r ...
to
Beijing } Beijing ( ; ; ), alternatively romanized as Peking ( ), is the capital of the People's Republic of China. It is the center of power and development of the country. Beijing is the world's most populous national capital city, with over 21 ...
,
China China, officially the People's Republic of China (PRC), is a country in East Asia. It is the world's most populous country, with a population exceeding 1.4 billion, slightly ahead of India. China spans the equivalent of five time zones and ...
with 239 persons aboard; a search in the
South China Sea The South China Sea is a marginal sea of the Western Pacific Ocean. It is bounded in the north by the shores of South China (hence the name), in the west by the Indochinese Peninsula, in the east by the islands of Taiwan and northwestern Phil ...
and
Gulf of Thailand The Gulf of Thailand, also known as the Gulf of Siam, is a shallow inlet in the southwestern South China Sea, bounded between the southwestern shores of the Indochinese Peninsula and the northern half of the Malay Peninsula. It is around in l ...
was promptly initiated near the aircraft's last voice contact with
air traffic control Air traffic control (ATC) is a service provided by ground-based air traffic controllers who direct aircraft on the ground and through a given section of controlled airspace, and can provide advisory services to aircraft in non-controlled airs ...
and final contact with
secondary radar Secondary surveillance radar (SSR)''Secondary Surveillance Radar'', Stevens M.C. Artech House, is a radar system used in air traffic control (ATC), that unlike primary radar systems that measure the bearing and distance of targets using the d ...
(the type of radar used by air traffic control). A week after the disappearance, Malaysia announced that military radar determined that the aircraft had traveled west across the Malay Peninsula after being lost by air traffic control. They also announced that communications with a satellite indicated that the aircraft continued to fly for several hours and was last located along one of two corridors—arcing northwest and southwest from Malaysia. The northern corridor was soon discounted and the focus of the search shifted to the Southern Indian Ocean, west of Australia and within Australia's concurrent aeronautical and maritime Search and Rescue (SAR) regions that extend to 75°E longitude. On 17 March, Australia agreed to lead the search in the southern locus from
Sumatra Sumatra is one of the Sunda Islands of western Indonesia. It is the largest island that is fully within Indonesian territory, as well as the sixth-largest island in the world at 473,481 km2 (182,812 mi.2), not including adjacent i ...
to the southern Indian Ocean; the
Australian Maritime Safety Authority Australian Maritime Safety Authority (AMSA) is an Australian statutory authority responsible for the regulation and safety oversight of Australia's shipping fleet and management of Australia's international maritime obligations. The authority ...
(AMSA), Australia's search and rescue agency, initially coordinated the search within Australia's SAR region, correlating information with the
Australian Transport Safety Bureau The Australian Transport Safety Bureau (ATSB) is Australia's national transport safety investigator. The ATSB is the federal government body responsible for investigating transport-related accidents and incidents within Australia. It covers air ...
(ATSB) and officials in Malaysia.


History


Establishment

Australian
Prime Minister A prime minister, premier or chief of cabinet is the head of the cabinet and the leader of the ministers in the executive branch of government, often in a parliamentary or semi-presidential system. Under those systems, a prime minister is not ...
Tony Abbott Anthony John Abbott (; born 4 November 1957) is a former Australian politician who served as the 28th prime minister of Australia from 2013 to 2015. He held office as the leader of the Liberal Party of Australia. Abbott was born in Londo ...
announced the creation of the JACC on 30 March 2014 to coordinate the search within Australian waters; the JACC became operational the following day, assuming from AMSA the coordination of the search effort and communications with the media, foreign governments, and between Australian government agencies. Initially based in
Perth Perth is the capital and largest city of the Australian state of Western Australia. It is the fourth most populous city in Australia and Oceania, with a population of 2.1 million (80% of the state) living in Greater Perth in 2020. Perth is ...
, Western Australia, the JACC offices were relocated in May 2014 to
Canberra Canberra ( ) is the capital city of Australia. Founded following the federation of the colonies of Australia as the seat of government for the new nation, it is Australia's largest inland city and the eighth-largest city overall. The ci ...
, although they can be quickly relocated to Perth if necessary.


Search

After the establishment of the JACC, a search of the ocean surface by aircraft continued until 28 April. An acoustic underwater search for
underwater locator beacon An underwater locator beacon is a device that guides search and rescue teams to a submerged aircraft by emitting a repeated electronic pulse. Application An underwater locator beacon (ULB) or underwater acoustic beacon, is a device fitted to a ...
s attached to the aircraft's flight recorders ended 14 April, followed by a sonar survey of the seafloor near an area where acoustic detections were made. The sonar survey finished on 28 May and found nil debris from the aircraft. After the initial search efforts through May, active searching ceased as plans and preparations were made for a new phase, called the "underwater search," which would be preceded by a bathymetric survey. Plans for the new phase were announced in late June and the underwater search commenced in October 2014.


Organisation

The JACC is a division of the
Australian government The Australian Government, also known as the Commonwealth Government, is the national government of Australia, a federal parliamentary constitutional monarchy. Like other Westminster-style systems of government, the Australian Government ...
's
Department of Infrastructure and Regional Development The Department of Infrastructure and Regional Development was an Australian Government department that existed between September 2013 and December 2017. Matters dealt with by the department included: infrastructure planning and coordination; tra ...
. The Australian government has budgeted A$2 million over two years to the Department of Infrastructure and Regional Development for costs related to the JACC. At the time of its establishment, retired Air Chief Marshal Sir Angus Houston—former head of Australia's military (2005–2011)—was appointed to head the JACC by Prime Minister Abbott. After the crash of
Malaysia Airlines Flight 17 Malaysia Airlines Flight 17 (MH17/MAS17) was a scheduled passenger flight from Amsterdam to Kuala Lumpur that was shot down by Russian forces on 17 July 2014, while flying over eastern Ukraine. All 283 passengers and 15 crew were killed. Cont ...
, in July 2014, Houston left the agency when he was appointed as Australia's special envoy in
Ukraine Ukraine ( uk, Україна, Ukraïna, ) is a country in Eastern Europe. It is the second-largest European country after Russia, which it borders to the east and northeast. Ukraine covers approximately . Prior to the ongoing Russian inv ...
to recover and repatriate bodies of Australian victims, assist relatives of Australian victims, and ensure that a proper investigation of the crash was initiated in accordance with international standards. In January 2015, Houston was appointed a
Knight of the Order of Australia The Order of Australia is an honour that recognises Australian citizens and other persons for outstanding achievement and service. It was established on 14 February 1975 by Elizabeth II, Queen of Australia, on the advice of the Australian Gove ...
for his military service and for his "continued commitment to serve the nation in leadership roles, particularly the national responses to the Malaysia Airlines Flight 370 and Malaysia Airlines Flight 17 disasters." As of March 2015, Judith Zielke is the Chief Coordinator of the JACC. Zielke is also the Executive Director of the JACC's parent division, the Surface Transport Policy division, within the Department of Infrastructure and Regional Development.


Activities

The JACC does not perform any search, recovery, or investigation activities, but provides a single point of contact for affected parties, including relatives of the missing passengers and crew, and communication between agencies and organisations involved in the search. The JACC also provides information to the public about the latest developments in the search and recovery operation.


Search coordination

The JACC is responsible for coordinating the search efforts for Flight 370 within Australian waters. At the time of the agency's creation, the search effort involved China, Japan, Malaysia, New Zealand, South Korea, United Kingdom, and the United States as well as several agencies of the Australian government: the
Australian Maritime Safety Authority Australian Maritime Safety Authority (AMSA) is an Australian statutory authority responsible for the regulation and safety oversight of Australia's shipping fleet and management of Australia's international maritime obligations. The authority ...
(AMSA), the
Australian Transport Safety Bureau The Australian Transport Safety Bureau (ATSB) is Australia's national transport safety investigator. The ATSB is the federal government body responsible for investigating transport-related accidents and incidents within Australia. It covers air ...
(ATSB), the
Department of Defence Department of Defence or Department of Defense may refer to: Current departments of defence * Department of Defence (Australia) * Department of National Defence (Canada) * Department of Defence (Ireland) * Department of National Defense (Philipp ...
, and the
Department of Foreign Affairs and Trade The Department of Foreign Affairs and Trade (DFAT) is the department of the Australian federal government responsible for foreign policy and relations, international aid (using the branding Australian Aid), consular services and trade and inv ...
. The search activities also involved analysis of the flight's satellite communications by Inmarsat, the AAIB (UK), the
NTSB The National Transportation Safety Board (NTSB) is an independent U.S. government investigative agency responsible for civil transportation accident investigation. In this role, the NTSB investigates and reports on aviation accidents and inci ...
(US), and other organisations. After the initial search efforts through May, the agency has worked primarily with Australian government agencies, Malaysia, and China to plan and carry out the bathymetric survey and underwater search. The JACC works closely with the ATSB, which is the agency responsible for defining the search area and carrying out the tenders for the underwater search and, if possible pieces of Flight 370 are located, the recovery effort.
Geoscience Australia Geoscience Australia is an agency of the Australian Government. It carries out geoscientific research. The agency is the government's technical adviser on all aspects of geoscience, and custodian of the geographic and geological data and knowl ...
works closely with the ATSB to perform the bathymetric survey and underwater search. The JACC also works with Malaysia and China, which have both sent representatives to work at the JACC offices.


Media

The JACC is the primary source of information from Australian government concerning the search. Since September 2014, the JACC has issued weekly updates—"Operational Search Updates"—highlighting the week's key developments, search progress, ship movements, and weather. The updates also mention and link to newly released images, interviews, videos, media statements, and reports concerning the search and released by agencies involved in search activities. The agency's website maintains press releases, transcripts of press conferences, communiqués of the tripartite meetings (between Australia, China, and Malaysia), and photos, videos, maps, and reports published by several agencies that are related to the search.


Relatives of passengers

The JACC serves as a single point of contact for the relatives of Flight 370 passengers. The agency's weekly search updates are provided in both English and
Mandarin Chinese Mandarin (; ) is a group of Chinese (Sinitic) dialects that are natively spoken across most of northern and southwestern China. The group includes the Beijing dialect, the basis of the phonology of Standard Chinese, the official language of ...
(the majority of Flight 370's passengers were Chinese). In addition to search information, the JACC serves as a liaison with the passengers' families to provide
visas Visa most commonly refers to: *Visa Inc., a US multinational financial and payment cards company ** Visa Debit card issued by the above company ** Visa Electron, a debit card ** Visa Plus, an interbank network *Travel visa, a document that allows ...
,
counselling Counseling is the professional guidance of the individual by utilizing psychological methods especially in collecting case history data, using various techniques of the personal interview, and testing interests and aptitudes. This is a list of co ...
, accommodation assistance, and interpretation services.


References


External links

* {{official website, https://infrastructure.gov.au/aviation/joint-agency-coordination-centre/
JACC YouTube channel
Search for Malaysia Airlines Flight 370 Commonwealth Government agencies of Australia 2014 establishments in Australia Government agencies established in 2014 Rescue coordination centres